You can execute it manually to check if all your mail settings are working properly. Maint::PostMaster::MailAccountFetch command uses the settings in the database and fetches the Into the Raw queue in the system, which is theĪll data for the mail accounts are saved in the OTRS database. If no link is found between the address in the To: field and any queue, then the message flows If the address in the To: field is linked with a queue, the new message will be sorted into the linked The E-mail address management section of the Admin page. Is linked with the address in the To: field of the incoming mail. If Dispatching by email To: field is selected, the system checks if a queue The address where the mail was sent to isĭisregarded in this case. For the Dispatching field, if Dispatching by selected queue is selected,Īll incoming messages will be sorted into the specified queue. The distribution of incoming messages can be controlled if they need to be sorted by queue or by theĬontent of the To: field. Any postmasterįilter rules created are executed, irrespective of the Trusted option's setting. The X-OTRS headers areĮxplained in this table in more detail. X-OTRS-Headers are used by theįilter module in OTRS. System, you should set the Trusted option to Yes only for known senders. Because the X-OTRS header can execute some actions in the ticket

If you select Yes for the value of the Trusted option, any X-OTRS headers attached to an incoming Shell> bin/ Maint::Email::MailQueue -send You can also manually send email without waiting for OTRS Daemon task to kick in. Shell> bin/ Maint::Email::MailQueue -delete -filter ID::28 To delete emails queued for sending, specify either -delete-all switch, or Shell> bin/ Maint::Email::MailQueue -list -filter ID::28

In order to filter the table, you can use -filter argument, for example with ID of | ID | ArticleID | Attempts | Sender | Recipient | Due Time | Last SMTP Code | Last SMTP Message | Shell> bin/ Maint::Email::MailQueue -list Maint::Email::MailQueue console command with -list switch. To check the status of email sending, you can use the bin/ On a normal installation, the emails will be sent out every minute by the OTRS Daemon. Before sending, OTRS will queue all emails and let a Daemon task asynchronously handle them in due time.

Export mail from netscape 7.0